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AI governance for business travel has moved from future consideration to immediate need as AI reshapes booking, servicing, reporting, program management and more. For many organizations, AI is advancing faster than policies and processes can keep pace, leaving guidelines unclear or outdated. Some AI capabilities also introduce complexity that is hard to track, especially whenRead more

Travel leakage costs more than a missed discount—so what is travel leakage, why does it happen even in well-managed programs, and how can it be avoided?

Off-channel bookings—Learn what most travel managers miss and how to address duty of care business travel risks from travelers booking outside the program.

Last-minute business travel costs often feel inevitable. However, if not careful, they can add up in a big way—and the costs aren’t only financial. Here’s how to reduce last-minute business travel for a more organized and efficient travel program.  Last-minute business travel is one of the most consistent budget pressures Travel Managers face. Yet, most programs treat it as inevitable. TheRead more

Internal gaps are a big reason why corporate travel programs fail. From misalignment priorities to unclear policies to inconsistent booking behaviors, learn how to identify the issues and strengthen program performance. Travel Managers are often juggling a variety of needs and demands. Leadership expects business trips to be profitable and productive in furthering organizational goals.Read more

Corporate travel program flexibility can make for happier Travelers and greater travel policy compliance. However, it’s important to strike the right balance between choice and control.

A corporate travel technology platform should serve both the Travelers’ and the company’s needs. Here’s why tech-first travel programs are often the ideal choice. As an Executive or Travel Manager, if you and your Travelers struggle using legacy travel-booking tools, you’re not alone. Many corporate travel programs still rely on legacy technology. However, the typical corporate travel technology stackRead more

Airline sourcing for small business travel programs can be challenging. There are ways you can make the most of this hurdle.

A flexible corporate travel program can give you all the benefits of a traditional program, but without the limitations.

How to make a travel management company transition go smoothly—including a slow transition, transparent communication and Traveler involvement.

As M&E travel evolves and grows, a dedicated meetings and events travel program provides exceptional value.  Meetings and events (M&E) travel is travel specifically revolving around conferences, conventions, trade shows and more. It has always been a big part of business travel. That said, some companies may not always give it the attention it deserves.Read more

Create a Travel Management Company RFP that ensures all your needs are met and that you pick the very best fit for your company culture. Putting together a Travel Management Company RFP can be intimidating. Not just any standardized RFP form will ensure you make the right choice in partnering with a potential vendor. However,Read more

Business travel trends come and go. Is your travel policy keeping pace? Here’s how to prioritize travel trends program alignment. Maybe your travel program was established ages ago. Your Travelers have done things the same way for years now. You think your travel program is running like a well-oiled machine—but could neglect of travel trends program alignment leadRead more

A multi-market travel program comes with its complexities, but coordinating such a program is made easier with a few simple steps. As a Travel Manager, if you’re juggling travel program coordination over multiple markets, teams and countries, you may very well feel overwhelmed. There’s a lot to manage, between regional compliance, differing Traveler preferences, supplierRead more

PRESS RELEASE Teal, powered by Spotnana, combines global reach and cutting-edge cloud technology to deliver a smarter business travel experience to companies of all sizes. Torrance, CA, May 28, 2025 — JTB Business Travel, a service brand of JTB USA Inc., announced the launch of Teal, a modern, cloud-based travel management platform designed to simplify,Read more

It’s no surprise to anyone that business travel took a nosedive in early 2020. Over the next four years, predictions for business travel recovery have risen and fallen in their optimism. So, what do the latest predictions say for 2025? In early 2020,  shutdowns made business travel impossible. For many companies, it wouldn’t be untilRead more

Comped flights in first or business class, stays at ritzy hotels, and a generous per diem — what’s not to love about business travel? While work travel can seem luxurious and filled with perks at first glance, there’s still a portion of unhappy travelers out there.  Unfortunately, those unhappy travelers can spell trouble for aRead more

Business travel is, for most organizations, vital to growing revenue and maintaining client relationships. However, you want to ensure that your business travel isn’t costing more than it brings in. That’s why regularly measuring the effectiveness of your business travel program is extremely important. Not sure what data or KPIs you need to look at,Read more

If you’re a growing company, you may have arranged your employees’ travel internally up until this point, without feeling the need to invest in managed travel. However, there comes a point in most organizations’ scaling process, at which the company’s business travel just becomes, frankly, unmanageable. Whether it’s employees booking travel at whim, budgets beingRead more

The keys to effective post-trip travel management include data analysis, learning from mistakes, optimization, plus policy updates. Travel Managers can breathe a sigh of relief when their Travelers return home from successful business trips. Executives can, too. Just remember that the work isn’t done when the trip ends. Post-trip travel management is perhaps your bestRead more

Many companies are discovering that they can better maximize their return on investment when pursuing sustainable business travel best practices. Travel is still essential to the day-to-day operations of many organizations. But there are two relatively new dynamics that companies are addressing in 2022 and beyond. First, there’s a growing emphasis on sustainable business travel.Read more

Don’t wait until your employees are already on the road to think about business travel management. Long before a Traveler passes through airport security, the travel management process has started. If you want your company’s travel program to thrive, and if you want to maximize the ROI your company enjoys from business travel. Here areRead more

Diversity, equity and inclusion programs are growing in importance, but there are DE&I mistakes that all organizations should strive to avoid. DE&I, which stands for diversity, equity and inclusion, is a hot topic in the corporate world. Because of its growing importance, many organizations are starting up DE&I programs as quickly as possible so thatRead more

The travel industry has changed in recent years, and your travel policy should change to reflect the new reality. Here’s a checklist for creating an effective travel policy that’s helpful now and in the future. Things are different in both the corporate world and the travel industry than they were just a few years ago.Read more

The concept of sustainable travel has been a hot topic in recent years. Is it time for sustainable travel to transition from an important topic to a requirement? We all know that travel makes an impact on the environment. As corporate social responsibility becomes a greater emphasis for organizations around the world, sustainable travel alsoRead more