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Travelers may find a fare or hotel rate that appears more affordable when booking outside your approved booking tool. Are rates cheaper outside the booking tool, truly— or does a lower displayed price tell an incomplete story? 

Organizations are increasingly exploring managed vs unmanaged travel programs. As they do, Travel Managers should weigh the full range of managed travel program benefits before making a shift. Travel Managers and Executives have more options than ever when it comes to managing organizational travel. There’s the self-managed route, tech-first models and ultra-flexible approaches, in addition to, ofRead more

In-house travel management is a popular alternative to working with a Travel Management Company, but it’s not a great option for everyone. Here’s what you need to know about business travel management alternatives, so you can pick your ideal fit for your SME.

As M&E travel evolves and grows, a dedicated meetings and events travel program provides exceptional value.  Meetings and events (M&E) travel is travel specifically revolving around conferences, conventions, trade shows and more. It has always been a big part of business travel. That said, some companies may not always give it the attention it deserves.Read more

Whether you’re worried about current events or simple travel safety, taking a few travel precautions can keep you safe when on the road for work. While an organization will have a certain Duty of Care to its Travelers when they’re on the road, Travelers should also take travel precautions to ensure they don’t unnecessarily putRead more

Don’t let duty of care fall to the wayside because you think it’s all about crisis management and nothing else. Duty of care is much broader and a necessary part of all travel policies. When you think of duty of care, what do you imagine? Putting safeguards in place to protect employees? Traveling to dangerousRead more

Modern business travel booking tools aim to make the Business Travel Experience more intuitive, seamless and sustainable. But for many Travelers, these tools are unfamiliar and sometimes intimidating. Here’s what you need to know.  Maybe it’s been a while since you booked your own travel. Maybe an assistant has been helping you out, or youRead more

For this operations manager, the small stuff adds up to make a big impact, both in her professional and personal life. In today’s Waypoint Blog post, we’re introducing you to one of the newer members of the JTB Business Travel team. Based in Philadelphia, Pennsylvania, Jackie Shiloh stepped into the role of operations manager justRead more

When traveling, you have to stay connected. Unfortunately, relying on a personal phone plan can leave you high and dry. To ensure you never miss a call or text (and won’t pay exorbitant fees either), consider these international phone plans. International phone plans are a boon for business travel. They allow you to stay connectedRead more

While we often discuss duty of care as a key part of business travel, duty of care should also be a broader part of your company culture. Whether your teams are on the road or in the office, you have a responsibility to ensure they’re safe. It’s no secret that your talent is your company’sRead more

Where are your travelers right now? In today’s travel climate, just knowing what city or neighborhood they’re in isn’t enough. Traveler tracking can help. Over the last decade, unfortunately, travel emergencies and major incidences have become more common. From air disasters to train crashes to terrorist attacks, there are risks associated with travel of allRead more

Mastering these 6 essential administrative tasks during trips is the key to managing travel in a way that drives ROI for your business. There are plenty of tasks to take care of before and after business trips, both for Travelers and Travel Managers. But there is also a series of important things that must beRead more

Follow this travel management workflow process to maximize the return on your investment in business travel. Business travel exists to deliver results for the organization: more clients, more sales, a higher level of collaboration, etc. But too many companies get bogged down in a travel management workflow that isn’t efficient and doesn’t support business travelRead more

When you choose the right corporate travel management solution, your business unlocks benefits that are hard to achieve without managed travel. Businesses often try to go it alone when managing their corporate travel. While this might be an OK short-term solution, there’s no way for businesses to sustain self-management in a way that maximizes aRead more

Balancing duty of care and travel risk management is more a priority now than ever before. How can you strike the perfect balance while also keeping your employees happy? Duty of care and travel risk management go hand in hand. All companies have a duty-of-care responsibility to their employees, no matter where they are workingRead more

With the emphasis on Traveler safety and wellness growing, easy access to industry-leading travel safety technology platforms has become a basic necessity when planning travel.   The COVID-19 pandemic radically transformed how we look at business travel. Throughout 2020, many business trips were curtailed or canceled altogether. In 2021, Travelers are hitting the road forRead more

The travel industry voiced its opinion during last year’s Black Lives Matter protests. But what actions should Managers take to promote equity in travel? Throughout 2020, the United States experienced protests related to the Black Lives Matter movement, placing a spotlight on diversity and equity across society — including diversity and equity in travel. AsRead more

All companies have a duty of care obligation to their travelers. Your online booking tool can help you live up to that responsibility and ensure business travel continuity during crises. Thriving businesses often send their employees across the country and around the world in pursuit of new opportunities or to provide service to existing clients,Read more

Duty of Care and Risk Management Have Moral and Legal Obligations You Need to Understand Updated April 30, 2020 As an executive at a company whose team members often travel, you’ll find that there are two inescapable buzz-phrases: “duty of care” and “risk management.” Because duty of care and risk management are so inextricably linked,Read more

Set your travelers and your company up for success when you recognize and avoid these common travel policy oversights. Creating an effective and widely adopted travel policy is hard. There’s so much to include and take into account that the task can feel overwhelming. Travel policy oversights can lead to an unnecessary expansion in travelRead more

Travel Managers should establish and closely monitor important key performance indicators. What travel management KPIs are most relevant? Find out in our guide to corporate travel program metrics. Is your travel program thriving or just barely surviving? Without the right travel management KPIs in place, your answer to that question is just an opinion. ButRead more

Updated: February 2020 Looking to fly on the safest airlines possible? Here’s a look at the top 20 safest airlines in the world as compiled by AirlineRatings.com. What are the world’s safest airlines, and how can you and your company’s travelers take advantage of them? According to AirlineRatings.com, the world’s safest airline in 2020 isRead more

Take measures to avoid these common travel accidents so that you return home safely from your next business trip. Delays and cancellations are definitely hassles, but travel accidents are the surest way to undermine your next business trip. Travel accidents come in many different forms, and some are more avoidable than others. But, when youRead more

Companies are choosing managed travel solutions en masse, inspired by the many benefits managed travel helps them access.   Most businesses need team members to travel regularly or on occasion, and these businesses have a choice between unmanaged travel and managed travel.   Unmanaged travel is when employees book their own flights, hotels, rental carsRead more

A Guide to Travel Management Companies for Small- and Medium-Size Businesses   One of the biggest benefits of quality travel management companies (TMCs) is that they help companies manage their travel spend.   Traditionally, TMCs have worked mostly with large companies with hundreds or even thousands of team members who will travel for work inRead more